Shipping Policy

At The Cultural Edge, we’re committed to delivering your order quickly, safely, and reliably. Please review our shipping policy below to understand how we manage deliveries within Australia.

1. Shipping Within Australia

  • Standard Shipping: 3–8 business days
  • Orders are dispatched within 1–2 business days from confirmation.
  • Shipping costs are calculated at checkout based on weight, size, and delivery location.

Please note: During peak periods or promotional events, dispatch times may be extended slightly.

2. Order Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking number and courier details. You can track the progress of your delivery at any time.

3. Delivery Issues

  • If your parcel is delayed or missing, please contact us at contact@theculturaledge.com and we will liaise with the courier service on your behalf.
  • If a package is returned to us due to an incorrect address or failed delivery attempts, the customer is responsible for re-shipping costs.


4. Pre-Order Items
If your order includes pre-order items, your full order will be shipped once all items are in stock unless otherwise stated.

5. Questions?
If you have any concerns about your order or need assistance with shipping, don’t hesitate to contact us:
Contact@theculturaledge.com
The Cultural Edge, Victoria, Australia