Privacy Policy

The Cultural Edge is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our website, www.theculturaledge.com.
We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Personal Information We Collect
When you visit our site or make a purchase, we may collect the following types of personal information:

  • Your name, billing and shipping address
  • Email address and phone number
  • Payment information (processed securely through Shopify or third-party gateways)
  • Order and purchase history
  • IP address, browser type, and device information

We collect this information when you:

  • Place an order
  • Subscribe to our newsletter
  • Contact us via email or website form
  • Browse our website (via cookies and analytics tools)


2. How We Use Your Information
We use your information to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to enquiries and customer service requests
  • Improve our website, services, and user experience
  • Send marketing communications (only if you opt-in)

You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

3. Sharing Your Information
We do not sell your personal data. However, we may share your information with:

  • Service providers (e.g. Shopify, payment gateways, shipping partners)
  • Marketing platforms (e.g. email newsletter services), if you opt in
  • Government or legal authorities, if required by law

All third-party services we use are compliant with relevant privacy and data security regulations.

4. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience, remember your preferences, and track website usage.
You can choose to disable cookies in your browser settings, though this may affect site functionality.

5. Data Storage & Security
Your data is stored securely on Shopify’s platform and protected with encryption and industry-standard safeguards.
We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.

6. Your Rights
As an Australian consumer, you have the right to:

  • Access personal information we hold about you
  • Request corrections to inaccurate or outdated information
  • Withdraw consent to marketing communications

To make any such requests, please contact us using the details below.

7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or legal obligations. The most current version will always be posted on our website with the updated date.

8. Contact Us
For more information or questions about our privacy practices, please contact:
 contact@theculturaledge.com
 The Cultural Edge, Victoria, Australia